Privacy Policy and General Terms

("XCall", "we", "us", or "our“ or other similar pronouns) recognizes the importance of protecting your personally identifiable information (your “personal information”). Please read the following to know more about our Privacy Policy ("Policy"). This Policy details how we receive, collect and use information in connection with our website located at (the "Site"), the XCall software ("XCall App"), and other products and services provided on the website (all of the foregoing, collectively, the "Service"). Please pay attention that, by visiting our Website or by using our Services you are accepting and consenting to the practices described in this Privacy Policy as, such Policy may be amended from time to time. Each time you visit the Site or use the Service, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy.

Collection and Use of Information

When you install the XCall App or register on the Site, you will be asked to provide us with your phone number, name and a photo (name and photo are not necessarily) and to allow us access to your mobile device's address book.
A copy of the phone numbers and names in your address book (but not emails, notes or any other Personal Information in your address book) will be stored on our servers and will only be used to:
1) notify you when your contacts become online on XCall,
2) indicate who from your contact list is already a XCall user,
3) correctly show the name of each contact as it appears in your address book when a call is received.
4) sync your contacts with XCall app running on other Android devices and iPads.
The copy of your address book (names and phones) is stored on a live database. This database does not have a "historical backup". If you delete the address book from our servers (more about this below), it will be deleted instantly and permanently.
Your phone number is used for identification purposes as your XCall user number.
Since XCall users may add your XCall number to their address book and see that you registered to XCall, we do not consider the fact that your XCall number exists on XCall as private information.

Name and Photo

Should you provide your name and/or photo it will be visible to other XCall users as long as:

  1. Such users have your XCall number, or
  2. Y’all participate in the same Group

Online Status

Other users will see your connection status (whether you are online or not)

Location Information

XCall allows you to attach your location information to messages you send to other users or send a specific location message. If you choose to share your location with a specific user or group of users your location will be retrieved from your device and sent to XCall. XCall will only use this location for this particular purpose and delete it from its servers once the message is delivered. For the avoidance of doubt, XCall will not share your location information and will not use it for any purpose except the one specifically requested by you.

XCall Out

If you wish to use XCall to call a number outside of the XCall network ("XCall Out"), you will be asked to create a "User Account" by selecting a password, and providing your name and billing information so that your payment for the XCall Out Service can be processed. We use the services of authorized third parties to process your payments and we require that these authorized third parties take the appropriate organizational and technical measures to protect your personal data and traffic data and to comply with relevant laws. Please review the terms of use and privacy policies of those authorized third parties before providing your banking or payment information.

Not For Children

This Website is not intended for use by children. Children under 13 years of age are not permitted to be our customers. If you are under the age of 13, do not use this Website and do not send us any information about yourself. If a child under 13 submits information through any part of our Website, and we become aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not knowingly use or disclose such information.


We take reasonable precaution to protect Personal Information from misuse, loss and unauthorized access. Although we cannot guarantee that Personal Information will not be subject to unauthorized access, we have physical, electronic, and procedural safeguards in place to protect Personal Information. Personal Information is stored on our servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. All Credit Card data is storred by Zero Knowledge technology. None of Fortis Communication Inc's personal can view, edit or alter Credit Card data. We use TLS 1.2 for traffic encription.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, mobile phone number.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information from site

Fortis Communications Inc collects and uses Users personal information for the following purposes:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a TLS secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

Fortis Communications Inc has the discretion to update this privacy policy at any time. When we do, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: